Recruitment, Assessment and Approval of Prospective Adopters

Stage One begins when the agency accepts the registration of interest in adoption and should normally take no more than two months to complete. It is during this stage that the prospective adopter will be exploring the extent of their interest in and capacity for adoption, prior to a firmer decision on whether to proceed to Stage Two – the Assessment Process (see Section 5, Stage Two – The Assessment Process). Stage One will focus on initial training and preparation, and on ascertaining, through prescribed checks and references, whether there is any absolute reason why the prospective adopter should not proceed further. The expectation is that the prospective adopter will be closely involved in the Stage One process and agencies are expected to take into account fully the prospective adopter's wishes on how they wish to work through Stage One. All prescribed checks and references must be carried out during Stage One in parallel with initial training and preparation.

The agency will explain in detail the Stage One process and what will be required of the prospective adopter, and will draw up the Prospective Adopter Stage One Plan which will set out the responsibilities and expectations of both the prospective adopter and the agency during Stage One. This Plan must include:

• Information about the counselling, information and preparation for adoption to be provided;
• The procedure for carrying out police checks;
• Details of any training that the prospective adopter has agreed to undertake;
• Information about the role of the prospective adopter in the stage one process;
• Any applicable timescales;
• Information about the process for making representations (including a complaint); and
• Any other information that the agency considers relevant.

Whilst the importance of openness must be stressed to the prospective adopter, it should not be assumed that a failure to disclose information automatically implies that the prospective adopter is unsuitable. It will be necessary to discuss the matter and the reasons for non-disclosure.

Prospective adopters should be encouraged to use any other materials that offer them the opportunity to explore and reach an informed view about aspects of parenting and their parenting capacity and help them to identify their own training needs. A visit, meeting or pre-planned telephone call with the prospective adopter (whatever works best for them and best meets their preferences) should be undertaken to ensure that they have the opportunity to ask for more information or training based on their particular needs.

Stage One ends with the Pre-Assessment Decision.

The following information must be gathered during Stage One.

Information about the prospective adopter

• Name, gender identity, date and place of birth and address including the local authority area;
• If the prospective adopter is married or has formed a civil partnership and is applying alone for an assessment of their suitability to adopt, the reasons for this;
• Details of any previous family court proceedings in which the prospective adopter has been involved;
• Names and addresses of three referees who will give personal references on the prospective adopter, not more than one of whom may be a relative;
• Name and address of the prospective adopter's registered medical practitioner;
• If the prospective adopter:
  • Is married, the date and place of the marriage;
  • Has formed a civil partnership, the date and place of registration of that partnership; or
  • Has a partner, details of that relationship.
• Details of any previous marriage, civil partnership or relationship;
• Whether the prospective adopter is domiciled or habitually resident in a part of the British Islands and if habitually resident for how long they have been habitually resident;
• Where the prospective adopter lives in another local authority area, it should be ascertained whether that local authority has any information about the prospective adopter which may be relevant to the assessment of the prospective adopter's suitability to adopt and, if so, a written report should be obtained from that authority setting out that information;
• The adoption agency may ask the prospective adopter to provide any further information the agency may reasonably require.

Information about the home etc. of the prospective adopter

• Details of other members of the prospective adopter's household (including any children of the prospective adopter whether or not resident in the household).

Criminal record checks with the Disclosure and Barring Service must be carried out on the prospective adopter and any members of their household aged 18 years and over.

Prior to Stage One, prospective adopters should be given an explanation of the statutory duty on the agency to conduct checks into their background and into the background of any other adult members of their household. It should be made clear that the prospective adopters will not be able to proceed to Stage Two where criminal record checks identify them or an adult member of their household as having been convicted of a specified offence or police caution in respect of a specified offence.

A 'specified offence' means:

• An offence against a child/ any offence involving bodily injury to a child, other than an offence of common assault or battery;
• An offence relating to indecent images of children under the age of 16;
• Sexual offences of rape; assault by penetration; causing a person to engage in sexual activity without consent; sexual activity/causing or inciting sexual activity/inducement, threat or deception to procure sexual activity with a person with a mental disorder impeding choice.

Where the prospective adopter's full history cannot be ascertained by conducting a criminal record check and other background checks (for example, where they have lived abroad for an extended period a Certificate of Good Conduct should be sought), a decision should be taken as to whether to carry out any other checks or take up additional references. The agency should ensure it has sufficient information to justify continuing with Stage One but not delay the approval process. If it decides not to proceed, it should provide the prospective adopter with a clear written explanation of the reasons why.

The agency may not consider a prospective adopter suitable to adopt a child if they or any adult member of their household has been convicted of a specified offence committed at 18 or over, or has received a police caution in respect of a specified offence which they admitted at the time the caution was given. In such circumstances the agency must notify the prospective adopter in writing, with reasons, without delay.

Information obtained from the Disclosure and Barring Service (DBS) should be retained on the prospective adopter's case record for a limited time only. This information should be destroyed when it is decided that the prospective adopter is suitable to adopt a child unless it is required for an adoption with a foreign element. It should be noted on the prospective adopter's case record that the DBS information has been destroyed, and that this information had led the agency to form a particular view, without citing the information itself.

Where the criminal record checks disclose previous convictions or cautions for non-specified offences, the agency may consider that the prospective adopter is not suitable to adopt. In such circumstances, the agency must exercise its discretion and decide whether to continue with Stage One. If it decides not to proceed, it must notify the prospective adopter in writing, with reasons, without delay.

In circumstances where the application is a joint application, the agency may only inform the prospective adopter who is the convicted or cautioned individual of the specific reason for terminating Stage One. The social worker should explain to that person that the agency will not inform the other person of the specific conviction or caution but will inform them that because of information obtained from the checks the joint application cannot proceed.

Likewise, where the checks reveal information about an adult member of the household that indicates that the agency must terminate Stage One, the agency is restricted from disclosing information about that conviction or caution which prevents the application from proceeding. It may inform that individual and suggest that they inform the prospective adopter but it may not do so itself. In such a case, the agency should counsel the prospective adopter that its checks indicate that the agency must not continue with Stage One and that its checks indicate that the agency should not proceed with the application.

The applicants will also be asked to arrange for an adoption medical examination and report from their G.P. (if this has not been done at an earlier stage), unless the Medical Adviser does not consider such a medical examination is necessary, for example where the applicant is a foster carer and a health report is already available.

The social worker will provide the applicants with the relevant CoramBAAF medical forms for completion by the GP. 

The completed Medical Form should then be sent to the Medical Adviser, together with a covering letter providing a pen picture of the family, their life-style and the sort of child they are considering.

The GP's report should have been written within the 6 months prior to the Adoption Panel meeting which considers the application and cover the matters specified in Part 2 of Schedule 4 AAR 2005.

The agency's medical adviser will need to provide a summary of the prospective adopter's state of health as part of the prospective adopter's report. The adviser will need to form a view as to the adequacy of the medical reports received and to advise whether additional specialist opinion should be obtained. The prospective adopter's current GP may not have a full health history of the prospective adopter, particularly if they have received private medical care outside the NHS. Prospective adopters should be helped to understand the importance of making their full health history available to the agency's medical adviser.

Agencies have a duty to satisfy themselves that prospective adopters have a reasonable expectation of continuing to enjoy good health. The medical adviser should explain and interpret health information from the prospective adopter, their GP, and consultants to facilitate adoption panel discussion. The opinion of the agency's medical adviser needs to be given sufficient weight by adoption panels and the Agency Decision Maker.

Mild chronic conditions are unlikely to preclude people from adopting provided that the condition does not place the child at risk through an inability of the individual to protect the child from commonplace hazards or limit them in providing children with a range of beneficial experiences and opportunities. The possibility of providing support in appropriate cases to assist in overcoming any possible negative consequences arising from disability or restricted mobility should be borne in mind. More severe health conditions may raise a question about the suitability of the prospective adopter, but each case will have to be considered on its own facts and with appropriate advice.

To find out if Ofsted hold information on the applicant this form should be completed: Fostering and adoption: seeking information from Ofsted. You will need a separate form for each individual and may require their consent. Once the form is received, Ofsted will tell you if the individual is known to them and may provide information that we believe is proportionate and necessary to share.

Applicants will be asked to provide the names of three personal referees, who are adults (not more than one of whom should be related to them), have known the applicant for at least two years who will give personal references on the prospective adopter. A written report must be prepared of the interviews held with each of the referees.

Referees should be people who know the applicants well in a personal capacity, and it is desirable that the referees have direct experience of caring for children, either in a personal or professional capacity. 

Where there is a joint application, referees should know both applicants, or additional referees will be required.

A written reference may also be obtained from each applicant's last/current employer where they work or have worked with children or vulnerable adults. Further references from previous employers may need to be considered.

Where the prospective applicant has made a previous application to foster or adopt, the relevant agency must be asked to confirm in writing the outcome of the application and provide a written reference.

The allocated adoption social worker will arrange for requests for written references to be sent.

The referees should be asked to comment on the following:

1. The length of time the referee has known the applicant, in what circumstances, how they met and how regularly they are in contact;
2. Where there is a joint application, the couple's relationship including its stability and quality, the couple's strengths and ways of coping with stress and how mutually supportive the couple is;
3. The applicants' general physical and emotional wellbeing;
4. How the applicants relate to children, with examples, and what experience the applicants have of caring for children;
5. How the applicants have adjusted to childlessness if this is the case, how they have prepared to become adoptive parents, how much they have shared with the referees and how open they are in talking about the issues surrounding adoption;
6. If the applicants have children of their own, how the referee thinks a child from a different ethnic background will impact on the other children in the family;
7. Any reservations the referee has and whether the referee wholeheartedly supports the application.

At the start of the interview, the referee should be informed that the written report of the interview will not be shared with the applicants but that any issues arising during the interview may be discussed with them.

Issues for discussion include the following:

• The applicant as a personality;
• The stability of the couple's relationship (if a joint application);
• The referee's impression of the applicant's general physical and emotional wellbeing;
• The referee's opinion on the applicant's ability to relate to children, and the basis of the opinion;
• The referee's opinion on whether adoption is appropriate for the applicant;
• Any reservations the referee may have to express about any aspect of the application;
• Whether the referee wholeheartedly supports the application;
• What support the referee is able to offer the prospective adopters;
• Whether the referee has any reason to believe the applicant would harm the children in their care.

The assessing social worker may also contact the previous partners of the applicants, and seek references from them where it is considered necessary. Where there were any children of the relationship or where children were cared for jointly, the social worker will arrange to interview them face-to-face wherever practicable. Where former partners have not jointly parented or cared for a child with the prospective adopter, they should generally not be approached unless there is a specific reason for doing so. Children of the applicant(s) living away from home may also be contacted, and references sought from them where considered appropriate. 

In addition, as part of the assessment, where the applicant has school age children, the relevant school(s) may be contacted, with the permission of the applicant, for information regarding the applicant's ability to promote the child's education.

Where applicable, the agency must ascertain whether the local authority in whose area the prospective adopter has their home has any information about them that may be relevant to the assessment. If so, the agency must obtain from that authority a written report setting out the information. Local authorities asked for this information should comply promptly with these requests and provide this information within 15 working days wherever possible. In requesting information from a local authority, the agency should seek to ascertain whether records held by social services and education departments hold relevant information about the prospective adopter.

There is no reason in principle why information held by one part of the local authority should not be shared with another. Protocols operated by children's services may, however, restrict access to cases where there is concern for the safety of a child. This means that an adoption check may not automatically involve a check to see whether a child of the family has been the subject of a Child Protection Plan unless such a check is specifically requested. The prospective adopter may have lived for only a short period in the area of their local authority. In such cases, the agency should obtain information from the prospective adopter's former local authorities.

All prospective adopters will need some form of adoption preparation. The agency will need to decide its form and substance, arranging preparation that takes into account the prospective adopter's circumstances. Preparation should be designed to help prospective adopters make an informed decision about pursuing adoption based on an understanding of the qualities they have to offer a child. The agency should build on these strengths when working with the prospective adopter. Adoption preparation may be provided by the agency itself or with another agency or adoption support agency.

The adoption agency must gather Stage One information and make a Pre-Assessment Decision as to whether the prospective adopter may be or is not suitable to adopt a child, within a period of eight weeks from the date on which the prospective adopter registered their interest in adopting a child (unless there are good reasons to extend that time period). If the time period is extended, the reasons must be recorded on the prospective adopter's case record, along with supporting evidence.

Where the Pre-Assessment Decision is that the prospective adopter is not suitable to adopt a child, the prospective adopter must be provided with a clear written explanation of the reasons why they will not be able to proceed to Stage Two. The pre-assessment decision may be made notwithstanding that not all of the required pre-assessment information has been gathered. Prospective adopters who wish to complain about this decision may make a complaint using the agency's local complaints procedure. They will also be able to raise general concerns about the process with First4Adoption. The Independent Review Mechanism is not available for decisions made during Stage One.

Where the Pre-Assessment Decision is that the prospective adopter might be suitable to adopt a child, the prospective adopter must be advised of the decision and that they have six months in which to notify the agency if they wish to proceed to Stage Two – the Assessment Stage. 

If the prospective adopters provide notification of their wish to proceed outside this 6 months' time limit, they will need to restart Stage One. They should be contacted within five working days of their notification and offered a re-entry interview. The Stage One Plan should take into account activities undertaken previously.

Sharing information about a person that is held in their existing foster carer or adopter records is permitted for the purposes of informing a new assessment of a person's suitability to foster or adopt. For instance, if previous partners have been interviewed in the past to verify facts, and the current assessing social worker is satisfied with the records in respect of these interviews, it should not be necessary to repeat the interviews if no further information is required. The assessing social worker should, however, satisfy themselves as to the quality and continuing relevance of the information before using it to inform the current assessment.

Information that should be shared, upon request, in order to inform a new assessment of a person's suitability to foster or adopt includes:

• The report of the original assessment of the person's suitability to foster or adopt (if it is considered by the body requesting the information to be recent enough to be relevant);
• A copy of the report of the last review of the individual's continuing suitability to foster or adopt and any other review report considered useful to understanding the person's current suitability to foster or adopt;
• Details of any concerns about standards of practice and what if anything is being done/has been done to address them;
• Details of allegations made against the foster carer/adopter or their household members; and
• Any other information considered to be relevant to the assessment of the person's suitability to foster/adopt.

Information should only be shared with the informed, explicit consent of all parties referred to in the information, including young people where they have sufficient understanding to consent to the sharing of their information (if they do not have sufficient understanding, the consent of a person with Parental Responsibility would need to be obtained). This means that the person giving consent needs to understand why their information is to be shared, what will be shared, who will see their information, the purpose to which it will be put and the implications of sharing that information.

If consent is refused, the current fostering service or adoption agency should consider whether there is any information in the records that is a cause for concern. Any information about an applicant's conduct or suitability to foster/adopt that has caused concern should be shared even if the individual has refused consent. If there are no such concerns, and the individual has refused consent, information should not be shared. This may require documents to be redacted to remove information relating to individuals who have refused consent. 

Requests for access to information should be accompanied by the written consent of the applicant to the sharing of their information.

The receiving service should acknowledge the request within two working days, seek consent from all others referred to in the information within five working days and the information, redacted where necessary, should be provided within 15 working days.

Where the Pre-Assessment Decision is that the prospective adopter might be suitable to adopt a child, and they have notified the agency that they wish to proceed, the application then proceeds to Stage Two of the process - the assessment process.

Stage Two is about intensive training and assessment. Intensive training should be provided as necessary and, in parallel, an assessment carried out of the prospective adopter's suitability to adopt and a report produced of that assessment.

This stage should begin with a meeting or pre- planned 'phone call between the prospective adopter and the allocated social worker. The social worker should explain how Stage Two will operate and what will be required of the prospective adopter. The social worker should explain the decision-making process and the role of the Adoption Panel and the Independent Review Mechanism.

A decision must be reached as to whether the prospective adopter is suitable to adopt a child within four months of the date on which the agency received the prospective adopter's notification that they wish to proceed with the assessment process (six months if there are exceptional circumstances). Reasons for any extensions should be recorded on the prospective adopter's case file.

Stage Two will end with the Agency Decision Maker's decision about the suitability of the prospective adopter to adopt a child.

A written agreement must be entered into with the prospective adopter ('the prospective adopter assessment agreement') which must include the following:

• The procedure for assessing the prospective adopter's suitability to adopt a child;
• Any applicable timescales;
• The arrangements for the prospective adopter to receive any additional counselling or preparation for adoption;
• Details of any training that the prospective adopter has agreed to undertake; and
• Any other matters which the agency considers relevant.

In conducting the assessment, the social worker should analyse and consider the information they ascertain from and about the prospective adopter, including any issues identified during the adoption preparation. The approach should be objective and inquiring, with information evaluated and its accuracy and consistency checked. The assessment must be carried out by a qualified social worker with suitable experience (see Adoption Panel Procedure, Reports to Adoption Panel).

The assessment will comprise a series of interviews, the majority of which will take place in the applicants' home. Applicants should be interviewed at least once both individually and with their partner, and all other members of the household will also be interviewed, including the children. 

The areas covered in interviews will follow the subject areas:

• Individual profiles of all members of the household, including a photograph and physical description, racial origin, cultural and linguistic background, religious persuasion, personality and interests, relationship (if any) to the child;
• Information about the home, the local community and the neighbourhood;
• Details of education and employment - past and present;
• Income and expenditure;
• Details of past and present relationships;
• Motivation to adopt/childlessness;
• Parenting capacity, experience of being parented and experience with children;
• Support network, including wider family network;
• Views and feelings about adoption and its significance, attitudes to birth families and approach to openness in adoption and contact;
• Views about parental responsibility and what it means;
• Views about a suitable home environment for the child;
• Views about the importance and value of education;
• Views and feelings about the importance of a child's religious and cultural upbringing;
• Any other information which indicates how the prospective adopter and anybody else living in the household is likely to relate to a child placed for adoption;
• Any other relevant information which might assist the adoption panel or the adoption agency.

As part of the assessment:

• A family tree and Chronology of key events in the applicant's life from birth must be compiled, showing their educational, employment, marital and/or relationship history and addresses for the previous 10 years; any gaps and/or unusual patterns should be explored;
• All information provided by the applicant must be independently verified where possible, by checking it against other sources such as referees. See "Preparing and Assessing Prospective Adopters", Practice Guidance (Chapter 2);
• Where an applicant has been divorced or separated, factors contributing to the breakdown of the relationship should be verified. This applies equally to significant relationships between couples who are not married;
• The adequacy and safety of the prospective adoptive home and transport will be assessed;
• Where the applicants have pets, a risk assessment should be conducted and any associated risks should be taken into account with regard to the pet itself and where the pet is kept. Where necessary, an independent assessment should be undertaken by a vet to establish whether the dog falls within the scope of the Dangerous Dogs Act 1991.

The assessment will consider the likely need for adoption support services of the prospective adopters and any member of their family - see Adoption Support Services. As part of this, the family's finances and the criteria for financial support should also be discussed. 

Where the prospective adopters live in another local authority area, the social worker should ascertain the extent of any support services identified as necessary in their local area.

The assessment will also cover the applicants' willingness to notify the adoption agency if the adopted child dies during childhood or soon afterwards, their views on post-placement and post-adoption contact and their willingness to pass on information to birth parents about the progress of the adopted child. These issues should be specifically reported on to the Adoption Panel.

Discussion should take place with the prospective adopter about whether they may be interested in fostering a child for whom adoption is thought to be a likely outcome. This can be where, although the child's plan is likely to become adoption, other options have not yet been ruled out for that child. There is no need for the agency to assess and approve the prospective adopter as a temporary foster carer at the same time as they are carrying out the adopter approval process although they can do so if they and the prospective adopter wish to do so. The child's local authority can arrange for the foster care assessment and approval of an approved adopter.

The agency should indicate on the Prospective Adopter's Report if the prospective adopter is interested in Fostering For Adoption. This will allow prospective adopters to be matched with a child requiring a Fostering for Adoption placement.

Fostering for Adoption carers should have access to appropriate supplementary/specific preparation sessions as well as the usual preparation and training package available to all adopters. Meeting other adopters who have experience of these types of placements is an important part of this preparation. There should be appropriate exploration of the capacity of the foster carers/prospective adopters to manage the emotional and practical tasks of being foster carers until and if placement for adoption is agreed by the court. It is important to ensure that carers are fully informed about the nature of the placement, their role in that placement as foster carers and their understanding of the possibility of the court deciding to pursue an alternative plan to adoption.

Applications will be considered from married couples, civil partners, unmarried couples or single people. In the case of joint applications, there is no minimum requirement on the length of the marriage/civil partnership/relationship, but the Panel will need to be satisfied about the stability of the relationship.

Applications will be considered from people of any or no religious persuasion.

Applications will be considered from people of any race or culture.

The ability of a potential adopter to meet the needs of a child related to their religion, language and other characteristics associated with their and the potential adopter's 'ethnicity' can be a relevant consideration in determining the appropriate match for a child. In some rare cases, it may be an important consideration. A prospective adopter should be considered able to parent a child with whom they do not share the same ethnicity, provided they can meet the child's most important identified needs throughout the child's childhood. The agency must provide them with flexible and creative support. This applies equally whether a child is placed with a black or minority ethnic family, a white family, or a family which includes members of different ethnic origins. Only in very exceptional circumstances should matching a child with prospective adopters be delayed solely on the grounds that the available prospective adopters cannot meet all the child's needs arising from their racial or cultural background. A prospective adopter can be matched with a child with whom they do not share the same ethnicity, if they can respect, reflect or actively develop a child's racial identity from the point they are matched and as they develop throughout their childhood. The prospective adopter needs to demonstrate that they fully understand that having a child from a different ethnic group will present a number of challenges, not least that there may be visible differences that can affect a child's self-esteem and increase their possible feelings of difference. For example, the child may have to deal with questions from their peers about why they are 'different' to their family.

The minimum age for adopters is 21 years. There is no specific upper age limit. Older and more experienced people could take on the care of older children, provided they will have the health and vigour to meet the child's varied demands in their growing years and to be there for them into adulthood. Age is also not necessarily linked to general health, fitness and emotional wellbeing. The agency's medical adviser should investigate and obtain relevant information about a prospective adopter's health in order to be satisfied that they are able to take on the task of adopting a child and have the expectation of caring for the child through childhood and into adulthood.

Applications will be considered from all people irrespective of gender identity.

Applications will be considered from people of any sexual orientation.

Applicants may be in work or not. Whatever the applicants' income, they will need to consider the financial implications of increasing their family.

Applicants will be required to have a full medical and undergo any further tests/checks that may be required by the Adoption Panel's Medical Adviser. The Medical Adviser will advise on the applicants' ability, from a health point of view, to meet the needs of a child throughout their childhood.

It is unlikely that a very young child or a child vulnerable to chest complaints would be placed in a household where one or both parents are smokers.

A person who is seeking approval as an adoptive parent will not be considered if they or any adult member of the household has been cautioned for or convicted of an offence against a child which involves violence or bodily injury (other than common assault or battery), cruelty (to a child under 16), indecency, abduction, the supply of Class A drugs or the importation/possession of indecent photographs of a child under 16 or a sexual offence against a child unless the offence was contrary to sections 6,12 or 13 of the Sexual offences Act 1956 and the person concerned was under 20 when the offence was committed.

Other convictions will not necessarily preclude an application, but this will depend on the seriousness of the offence and how long ago it was committed. In cases of doubt or dispute, the matter will be referred to the Adoption Service Manager who may also consult the Panel Adviser and/or the Agency Decision Maker (Adoption).

Applicants may own their own home or live in rented accommodation. They will have to demonstrate that they have a secure home environment in which to bring up a child.

They will need accommodation appropriate to the number and ages of the children they are seeking to adopt.

Childless couples wishing to adopt will usually be required to have completed any fertility tests and treatment, and to have had a period of time, usually about 6 months, since completing the tests before an application can be accepted. This is because it is important for couples to have accepted their infertility and grieved before moving on to start the adoption process.

Applications will be accepted from people who already have a child, in which case any children should usually be at least two years older or younger than the age of the child an applicant is seeking to adopt. If the intention is to adopt a child in the middle of the family, there should be a three year age gap between the siblings.

Applicants do not have to have British Citizenship but should have their Domicile or Habitual Residence in the British Isles. Where there is a joint application, only one of the applicants need to be domiciled in the British Isles or both should be habitually resident here. In all these cases it is essential to see all relevant documents in order to fully establish nationality and immigration status.

Where there is doubt, potential applicants should be asked to seek independent advice.

Applications are welcome from those who reside within the local authority area or elsewhere.

Applicants must be prepared to travel for group meetings, introductions etc. and be available for assessment and home visits.

It is important that the applicant who is going to be the main carer has some experience of children of the age group in which the applicants are interested.

Applicants will need to demonstrate that they have accessible and established support networks of family and friends who will be in a position to provide support with parenting.

Prospective adopters will be expected to comply with arrangements for post placement/post adoption contact with the child's birth family, where the agency considers it is in the child's best interests for such contact to take place.